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Dremel 3000 Problem

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(@miked)
Posts: 440
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Topic starter
 

binili ko ito sa sale promo ng robinsons. kung idadaan ko via handyman robinson's, malamang tatagal ang service for repairs.

1st day of use (about 2 hours siguro na accumulated), ok naman. i just followed yung sabi sa manual na ibreak-in for 5 minutes without any load at highest speed setting. on the first feew seconcs of the break in period mejo naghunt ng konti yung speed pero nagsteady rin....mostly at 8 speed setting ang gamit ko.

2nd day of use, tumigil na lang ng walang sabi sabi. tried another outlet ganun pa rin. ayaw umandar. no humming sound. di naman umusok at di rin amoy sunog. alalay nga lang ang gamit ko kanina kahit na stainless steel (bicycle part) yung ginagrind ko.

sino po sa inyo may contact sa dremel (bosch)? nakakainis tong mga ganitong sitwasyon na sa pagkakaakala mong maganda, matibay etc. yung power tool e bigla na lang matitigok ng walang sabi sabi. excited pa naman akong tapusin yung bike project ko.

patulong mga chief.

 
Posted : 23/08/2014 3:02 pm
(@monterez)
Posts: 4
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Re: Dremel 3000 Problem

7 days replacement warranty po yan. No need for repair..
Posted via PHM Mobile

 
Posted : 24/08/2014 4:34 pm
(@miked)
Posts: 440
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Re: Dremel 3000 Problem

7 days? ang sabi sa nabasa ko sa net e 5 years.....or discriminatory warranty asian market i.e. 7 days....pero di ko pa sure kung ano talaga warranty...di pa ko napunta robinsons

 
Posted : 24/08/2014 6:18 pm
bugel
(@bugel)
Posts: 1131
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Re: Dremel 3000 Problem

7 days replacement..6 months for parts and service warranty..

 
Posted : 24/08/2014 6:27 pm
(@miked)
Posts: 440
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Re: Dremel 3000 Problem

7 days replacement? paktay ako neto....july 29 ko pa nabili. umistambay muna dito sa bahay for 2 weeks bago ko nagamit e.

 
Posted : 25/08/2014 6:41 am
(@manilabptasc)
Posts: 6
Active Member
 

Re: Dremel 3000 Problem

Hello Miked,

You can bring the unit for warranty to either of the authorized service centers in Metro Manila:

Lagerlite Auto Parts
1054 Reina Regente St., Binondo, Manila
2474850, 2474380, 2447341

Power Tools Master Philippines, Inc.
G/F WC Bldg., 2438 Belarmino St. Brgy Bangkal, Makati City
738-7406

Please bring your receipt as well as the warranty will not be processed without the receipt. Above all, please do not dismantle the unit yourself as this will void the warranty.

Hope this helps.

 
Posted : 25/08/2014 10:22 am
(@miked)
Posts: 440
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Re: Dremel 3000 Problem

^salamat sir!...pardon me pero are you a representative of bosch/dremel or any connection with them? thanks

photocopy ko na lang yung resibo ko dahil baka magfade. most likely, ke lagerlite ako magagawi either this week or next.

 
Posted : 25/08/2014 6:51 pm
(@manilabptasc)
Posts: 6
Active Member
 

Re: Dremel 3000 Problem

I am the son of the owner of Lagerlite Auto Parts. You will most likely meet me there when you drop by because I'm there everyday. In a way, I do represent Bosch and Dremel (and Skil) because of the fact that they awarded their service center to me.

 
Posted : 25/08/2014 7:07 pm
(@miked)
Posts: 440
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Re: Dremel 3000 Problem

ah i see....ayos kung ganon. solb na naman ang pinoyhandyman. may direct line na tayo sa service ng bosch at dremel.

 
Posted : 25/08/2014 7:31 pm
(@miked)
Posts: 440
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Re: Dremel 3000 Problem

Sir ManilaBPTASC,

Pano po ba to e bonkers na naman yung dremel ko after 2 minutes of usage lang....

may binanggit kasi nung tech nyo na may "minagic" lang sya sa field coil at ayon gumana...kaso after 2 minutes approx lang.

 
Posted : 09/09/2014 4:09 pm
(@manilabptasc)
Posts: 6
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Re: Dremel 3000 Problem

Hello Miked,

Sorry di agad ako nakareply. My internet was down at home and the only time i get to check this forum is when I'm at home.

Yung sinabi ng technician ko na "minagic" nya kaya gumana, it is actually an inside joke on our part. That's what we usually tell people to make them laugh. I just checked our records and what happened to your unit was the terminal attached to the field coil loosened up. The circuit was open that is why the unit was not working. My technician simply reattached the terminal. When the repair is as simple as that, my technician usually says "minagic" or "kinindatan lang nya tapos gumana na".

If you have time, please bring the unit back to the service center and we'll have another look. A loosened terminal does not usually happen twice in the same tool, especially in such a short time. if this is a quality issue, it will be reported back to Robert Bosch, Inc. for their research and development analysis. Also, if the motor is compromised, we will replace the components and make the unit like new again.

Thanks.

 
Posted : 18/09/2014 8:09 am
(@miked)
Posts: 440
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Re: Dremel 3000 Problem

i understand yung "minagic" term. hehe....

ako nga pala yung nagparepair kahapon diyan sa pwesto nyo. sana tumagal at wala nang problema pa yung dremel ko.

maraming salamat sir.

 
Posted : 18/09/2014 9:39 am
 nap
(@nap)
Posts: 12
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Re: Dremel 3000 Problem

miked, kumusta na ang dremel mo? 🙂

 
Posted : 11/12/2014 10:16 am
(@miked)
Posts: 440
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Re: Dremel 3000 Problem

miked, kumusta na ang dremel mo? 🙂

ok naman po sir...hindi ko lang kasi masyado nagamit after nung part replacement (field coil).

 
Posted : 11/12/2014 8:46 pm
Armand
(@armand)
Posts: 837
Prominent Member
 

feild coil din bumigay sakin 2 days after ng binili ko at kasagsagan ng Dremel Competition, bumalik ako sa Panda Araneta buti na lang may stock sila ng feild coil pinalitan agad at hinintay ko. Since then di na sya nasira hanggang matapos ko ang ang entry ko.

 
Posted : 16/12/2014 11:14 am
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